Welcome to Water Applications Online

We are making exciting changes to the way you submit applications online and over the coming months you will start to see Water Applications Online replaced by our new Customer Portal.

WaterNSW customers can now apply for a basic landholder rights (BLR) bore via our Customer Portal using the link below.

While this is happening, applications to the NSW Department of Climate Change, Energy, the Environment and Water (NSW DCCEEW) will need to be submitted through the NSW DCCEEW website.

If you are unsure whether to make your application to NSW DCCEEW, click on the below drop-down list.

Water users licensed by NSW DCCEEW (drop-down)
  • government agencies, including NSW and Commonwealth government agencies and councils, governments, and agencies of other Australian states and territories.
  • state-owned corporations.
  • major local water utilities, water supply authorities and licensed network operators under the Water Industry Competition Act 2006 (NSW).
  • entities who are carrying out activities under the Mining Act 1992 (NSW), the Offshore Minerals Act 1999 (NSW), the Petroleum (Onshore) Act 1991 (NSW) or the Petroleum (Offshore) Act 1982.
  • irrigation corporations.
  • public schools and public hospitals.
  • entities who hold or are eligible to hold an Aboriginal commercial, Aboriginal community development, Aboriginal cultural or Aboriginal environmental subcategory of access licence.
  • entities undertaking major developments (state significant developments and state significant infrastructure).
  • any entity who requires a controlled activity approval for work carried out in, on or beside rivers, lakes and estuaries.

All other applicants for WaterNSW, please proceed to Water Applications Online using the link below.

If you need any assistance or you are unsure about lodging your application, please contact the Customer Service Centre on
1300 662 077 or via email at customer.helpdesk@waternsw.com.au